If you feel someone has said or done something that bothers you, it is your responsibility to speak up at the time it happens. You’re the one that takes exception to the act or the word, deal with it.
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The Bridge
Do you want to amp up your company generated business game? The Bridge is where the real estate, relocation and mobility industry can discover how taking a new path doesn’t have to be scary. Teresa R. Howe is an expert in her field with years of successful program and services development and management. She has a passion for helping companies be the best they can be. Do you want more revenue, more customers and better experience management? Get tips on how to compete more effectively in a world of constant change and disruption. You might also come across some random thoughts that just pop into her head.
Being hyper-aware of competitors is critical. Not to necessarily model after them, but to learn from them.
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By the time we get to the transferees, it’s too late. They have already gone onto the internet the minute they learned of their assignment. They are looking at houses, they are clicking on neighborhood information, and they start talking to agents, they are getting prequalified, typically all with non-approved and sometimes questionable providers.
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Real estate brokers are facing a lot of Relocation Director retirements. Actually, it’s not so much an industry aging problem, it’s more of an “I’m worn out and I don’t find joy in this anymore” problem.
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As referral fees continue to creep up, it is important to think about whether you could have access to that customer without that source. Why did we allow national companies to begin to sell our local customers back to us?
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