The real estate market has a lot of uncertainties at this time. Teresa helps brokers uncover new opportunities or increase existing sources of business. If you haven’t noticed, everyone is trying to take your business. It takes work to not only hang onto it but to increase it.
Teresa Howe will analyze and diagnose your existing programs and determine where the opportunities are to create or enhance your company-generated services. Her collaborative approach will ensure that the services and programs truly reflect your company's culture. She will assist with strategic growth initiatives and planning to establish programs that are right for you and your firm.
Teresa is not just about teaching a firm how to win awards. She helps create a culture of excellent customer service and revenue-generating programs, leading to superior service and award-winning behavior. She helps with customer and stakeholder satisfaction and retention and generates new opportunities for real estate and relocation companies.
She is a value-driven professional whose goal is to achieve results and help people and companies make more money.
Hands-on experience creating programs that have a proven track record of customer satisfaction and revenue generation
Accustomed to answering to multiple stakeholders and members of leadership
Strategic thinker who is unafraid of a challenge
In touch with the industry and competitive pressures
Able to scale services quickly and efficiently
Up to date on services, marketing techniques, and technology required to be successful in the real estate and relocation industry
She has a passion for helping make the industry better and bringing out the potential in everyone she works with
Teresa Howe has been creating, managing, and teaching others about productive and profitable company-generated ancillary services since 1996.
During her career, Teresa has:
Managed large award-winning departments delivering services that exceeded customer expectations while proving to be a strong partner with all service providers, leadership, and sales associates.
Created and launched innovative company-generated lines of business such as Moving Services, Concierge Service, Member Benefit Services Affinity Program, International Settling In Services, Priority Rental Resources, Agent Lead Programs, and License Holding Referral Companies.
Facilitated over 10,000 relocation and affinity referrals annually for the Southern California and Arizona region generating over 4 million dollars in profit each year.
Created an internet lead call center from scratch in 2003 that went on to facilitate over 55,000 leads annually for a five-state region, generating over 3 million dollars in company profit each year.
Teresa is a Worldwide Employee Relocation Council member, where she achieved her SCRP and SGMS designations. She is one of only 120 industry professionals to hold the SCRP designation. She also received the Distinguished Service Award and Meritorious Service Award (twice) for her many contributions to that organization. She is a regular speaker at industry events and conferences such as the Relocation Directors Council, Leading Real Estate Companies of the World, California Association of Realtors, Worldwide ERC, and American Relocation Alliance. She has had articles published in RIS Media, RealTrends/Housing Wire, and Mobility Magazine and writes a weekly blog called The Bridge, which can be found here.
For more information on Teresa’s background, click here.