Blog

For those of you coming to the SIRVA conference at the Ritz Carlton in Dana Point/Laguna Niguel, CA in early March, I wanted to share a little insider information. I live about five miles from the hotel and as a 23-year resident of the area, I feel like I am pretty qualified to share some tips. Read on for fun things to do and the best restaurants around.

You may have recently heard some buzz around ChatGPT-3 (Generative Pretrained Transformer). I am certainly no expert, before I researched this you could put what I know about Artificial Intelligence in the eye of a needle. Now my knowledge could fill a thimble - I still have a long way to go.  Let’s dive in.   

Since Barry is newly retired, I thought it was a perfect time to catch up with him and get some pearls of wisdom. Even though we have lost him from the industry, he will remain a friend and example to many. I know you will join me in wishing him the best. Our industry won’t be the same without him—he is one of a kind.

The spring conference season is almost upon us. I have heard from many industry people that they get great ideas and are pumped up after attending a conference and then come home to face the daunting task of catching up on emails and other work and the glow of the conference fades quickly. Here’s how to prepare to make every minute and interaction count.

We can all deliver service as expected. It’s the unexpected extra that builds loyalty.