Blog

When I speak with industry professionals right now, I can feel the anxiety through the phone. There are so many unknowns, and it is wearing on everyone. We can twist our hankie and wait for this to pass or take action. Waiting may mean someone else will make decisions for you.

The broker-to-broker referral process is evolving quickly. Brokers, Relocation Directors, and those who run networks need to look at how they can continue to offer value to the agents and their clients. In the new world of self-service and real-time assistance and information, it’s time to transform how we help our agents and their clients find an agent out of our market area.

I was a procrastinator in my younger years. It was at its peak in college. I was a marketing and communications major and would have massive projects due and wait until two days before starting on them. I am not sure why I ever thought that was a good idea. Here is what have learned along the way and why we can’t wait for the perfect time to do anything.

Sometimes, we must break and reassemble things to create a more effective process or service. When we are too close to something, we often lose perspective. I wrote this blog post over a year ago. I think it holds true now more than ever. People in our industry seem paralyzed. Don’t wait for others to decide your future.

The shaking was so violent that it knocked my eyeglasses off the nightstand across the room. It persisted for about 20 seconds. I had to crawl on my hands and knees to find them in the dark through glass and dirt on the floor. It was 30 years ago, on 1/17/94 at 4:31 am, that we lived through the 6.7 magnitude Northridge earthquake. Those 20 seconds changed everything. Nothing like a disaster to teach discipline.